When you obtain your own hosting server, you'll have more freedom on what you are able to install and run when compared with a shared hosting account. With a shared service, you have access just to your own account, hence you aren't able to install server-side software. Even though this is not a concern for most script-driven apps, there are some that have specific requirements and need certain software to be present on the web server either for some additional functionality or for them to work at all. In case you have experience, you'll not have any difficulties to run the hosting server, but if you do not, you may simply not have the knowledge to manage everything and use the script apps that you want. If that's the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system admins can set up everything for you and aid you with any problems that you might face.
Installation and Troubleshooting in VPS Servers
The upgrade comes with 1 hour of custom work on your hosting server, so in the event that you obtain any one of our VPS servers
solutions, you can benefit from this service and have our administrators carry out different tasks that you cannot perform yourself or you just have no time. They are able to install and set up any piece of third-party software for you in the event that the installation is complicated or they can troubleshoot any app that doesn't work properly for some reason. You'll be able to add the upgrade to your package as often as you wish depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your hosting server also, but just in case you need more than that, you can always add the Installation & Troubleshooting upgrade with several clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the dedicated web hosting plans
that we offer at any time that you need it. If you need some custom work from our administrators immediately after your server is set up, you could get the upgrade during the server signup procedure, or if you need something to be done afterwards, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our admins on your machine, so if you experience any difficulties to install a third-party software or some program gives errors and doesn't work the way it ought to, our experts can aid you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is ideal if you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it provides.