Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour resolution guarantee with all of our Linux shared website hosting plans packages, meaning every single assistance question you send will be reacted to in only an hour maximum. Our support staff members are educated to easily sort out any situation and to provide you with quick guidance on any concern that you might have.
A Top–quality Support Service
You could contact us 24x7x365 with any problem you may have relating to NRGHost Hosting’s products. We’ve got specialists available continuously to provide instructions every time necessary. You can utilize the ticketing system or send us an e–mail anytime, alternatively you can pick–up the telephone or use the online chat during working hours.
An Intuitive Help Section
Our company has included a thorough practical knowledge base into the Control Panel to make sure you get hold of effective step–by–step recommendations any time. Each part of the Control Panel has its own contextual help area presenting a list of how–to articles. We have also prepared instructional videos to offer you a greater visual representation of just how to carry out any given process.