1 hour ticket response
NRGHost Hosting’s team of support engineers is dedicated to offering quick answers to all your inquiries. We will examine your technical support ticket the moment it has been received and will reply with a solution to the problem within maximum sixty minutes after the helpdesk ticket submission. In fact, our average customer support ticket response time is 20 minutes.
A First–Class Help Desk Support Service
Our client support staff representatives possess extensive experience in the Linux shared website hosting plans niche and are practiced enough to find a quick answer to your problem. If, however, the problem at hand is not within the competency of a support technician, the customer support ticket will be sent to a developer or sysadmin for additional assistance.
An Easy–to–Browse Help Section
To help you find a quick tip on how to use a given service, we have implemented a very intuitive Help section in the Web Site Control Panel. You can browse through a large collection of web hosting account management articles and website administration articles, take a glance at our F.A.Q. section or watch our instructional video tutorials.