Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Ticket Solution Guarantee

  • Our tech assistance Dept is available round the clock to reply to all your help demands. Every ticket you send out to us is going to be resolved within less than 1 hour. If your issue demands the help of an admin, we’ll forward the ticket to the technician on duty and will inform you that the issue is under control.

  • Top quality support service
  • Expert Technical Help Service

  • We will be on–line for you round the clock to offer you information and client support and also to aid you with any problem that you could stumble upon when taking care of your virtual server. We are able to support all pre–installed programs, including your OS, server admin panel (dependent upon the VPS type) and the Web Site Control Panel designed 100% by us.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Site Control Panel that will come for free with your virtual server, you will discover an informative Help zone, which includes all you should be informed about when taking care of your sites and applications. We have included a wide range of how–to reports and video tutorials that show the primary site management duties in an easy to read manner.